September 16, 2008 PDM

The next Professional Development Meeting will be Tuesday, September 16, 2008. The Topic for the September meeting is the Work Flow of Problem Solving presented by William R. Martin, President of National Quality Services. See below for more details on the presentation and Bill's background.

We look forward to seeing you there.

PLACE: Radisson Hotel Nashville Airport
           1112 Airport Center Drive
           Nashville, TN 37214
           Click here for directions

TIME: 5:30 to 8:00 PM

COST: $20 per person

Make reservations by clicking here.

Presentation
This very important topic is discussed to help the listener to understand the importance of the “Work Flow” of problem solving. This topic takes the participant from problem identification to a systematic approach that may be unique in many organizations. How do you identify customer complaints either internally or externally and utilize your process documentation as an aid in establishing disciplined problem solving? The listener will be taken through a process that will institutionalize the problem resolution that has been identified. Incorporating process documentation such as process flow charts/diagrams, process failure mode effects analysis, process control plan and planning, and ending the work flow with work or job instruction.

William R. (Bill) Martin
President – National Quality Services
www.NQS-National.com

WORK HISTORY
Bill retired (Oct. 1, 2001) from General Motors Corp. after 30 years of service. Most of those years with General Motors were spent in the quality disciplines. The following somewhat describes my background.

BACKGROUND
With a strong background in many disciplines within the quality control arena, I began my work in quality control in 1986 as a technician. My earliest responsibilities included implementing SPC for the first time in an automotive foundry operation.

I have held many roles in quality since that time including working as a quality coordinator/manager for a large machining and assembly operation at Saturn Corporation, Spring Hill, Tn. While at Saturn I had roles including being a member/leader of the QS9000 implementation team that brought Saturn Corporation to compliance with the QSR 3rd edition (QS9000).

My duties at Saturn included managing the quality system for the general assembly plant and coordinating the activities with the supplying plants of Powertrain and Body Systems. The Powertrain plant provides the engine and transmission. Body Systems is a stamping, fabricating and paint facility that supplies the space frame for the Saturn vehicle as well as the painted panels for the finished vehicle.

I was involved in the development of the quality systems for Saturn. My quality system involvement at Saturn included the writing of the quality manual and corporate procedures to the development of the plant procedures. Additional responsibilities included the training and implementation of the quality systems as it was revised to comply with QS9000.

As President of National Quality Services I have conducted many hours of training on many quality-related subjects and am well trained and versed in many of the quality disciplines. These include SPC, MSA, FMEA, PPAP, APQP, as well as the requirements of ISO/TS16040:2002, ISO9001:2000. I have also had extensive training and application of structured problem solving utilizing several different methods. These include the Taguchi method of DOE as well as less formal data analysis and problem solving methods.


William R. Martin
National Quality Services
PO Box 1812
Lewisburg, Tn. 37091
931.637.1446

Call for Chapter Presenters

Please let us know what you would like to see at the APICS Middle Tennessee Chapter PDMs. This is a great opportunity if you have a presentation you have been preparing or expect to present at the next APICS International Expo and would like to give the presentation locally first.

If you are interested in speaking or if you would like to suggest a speaker for the 2008-2009 PDM series, please email your suggestion by clicking here.

CSCP Exam and Registration

To become a certified CSCP, three dates must be kept in mind associated with each scheduled testing period. The Exam Date itself, the Exam Registration Deadline Date and the Eligibility Application Deadline Date. See the table below for information regarding the scheduled test dates in 2008. Unlike the CPIM series of exams which are available on demand, CSCP candidates only have three opportunities this year to sit for exams. The deadlines for the two remaining exam dates are: 

Exam Date: December 13, 2008

      Eligibility Application Deadline: October 17

      Exam Registration Deadline: October 31

Welcome New Members

Willie Jenkins

Jennifer McFall

Andrew Bailey

Robert West

Ryan Laflin

Andrew Filkins

Kristin Brown

Barry McMahan

Andres Visbal

Adam Parke

Congratulations

New CPIMs

Lisa Keeble CPIM

J. Travis Appling CPIM

New CSCPs

Abraham Austin CSCP

Shawn McClung CSCP

Anerudha Sathe CSCP

Upcoming Meetings

September 16, 2008

William R. Martin
The Work Flow of Problem Solving

2007-2008 Past Meetings

October 16, 2007

 Dale Pinnekamp - Supply Chain

November 13, 2007

 Philip J. Franz - Demand Mgmt and SOP

December 15, 2007

Dell Plant Tour

January 15, 2008

Cancelled

February 19, 2008

 Greg Sullivan - Critical Chain Project Management and Dilbert

March 11, 2008

 Dinner Hilton Garden - Nashville Airport

CSCP 

Certified Supply Chain Professional

Certification Information

APICS recently developed and introduced a new certification - the Certified Supply Chain Professional (CSCP) certification. Read More.

The Middle Tennessee Chapter of APICS has begun working with local Universities to offer the CSCP exam certification preparation course

The CSCP Exam Prep course is a 40 hour course that includes on-line testing, on-line resources, and on-line flashcard style learning. Read More.

If you or your company are interested in the CSCP courses, please contact the MITE Chapter VP Education at Education@APICSNashville.org

CPIM 

Certified in Production and Inventory Management

Since 1973, the CPIM program has educated more than 75,000 manufacturing professionals on essential terminology, concepts, and strategies related to demand management, procurement and supplier planning, material requirements planning, capacity requirements planning, sales and operations planning, master scheduling, performance measurements, supplier relationships, quality control, and continuous improvement.

Benefits of CPIM
A CPIM education can help you to

• Increase your functional knowledge of production and inventory management
  
• Improve efficiency across the processes of your organization's supply chain
  
• Streamline operations through accurate forecasting
  
• Predict outcomes more accurately
  
• Maximize customer satisfaction by delivering products and services Just-in-Time
  
• Increase profitability by optimizing your organization's inventory investment
  
• Enhance your credibility among peers, employers, and customers.

Who should earn the CPIM designation?
A CPIM education is essential for professionals involved in

• Production and inventory management
• Operations
  
• Supply chain management
• Procurement
  
• Materials management
• Purchasing

CPIM Modules
Candidates must pass all exams for the following modules
Basics of Supply Chain Management
Master Planning of Resources
Detailed Scheduling and Planning
Execution and Control of Operations
Strategic Management of Resources

Learn More.